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Originally Posted by mikegee
i was thinking, do you have your caplock on, on your computer? if so, try entering the # without any CAPS (capital letters), if you are doing so...
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I don't have experience with Cubase specifically but I had a real hard time doing my first install of Reason 1.0. I think I was missing one tricky number. Also the dash symbol - was required. Basically it had to be exactly correct. I had to ask someone to delete what I enetered and re-type it in> At that point I proceeded to hit him in the head after it worked.
Otherwise... I'd call Cubase on the phone if all else fails.